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Solutions for travel agents

Sell more cruise online and at the desk

Online and assisted sales on one platform for agencies and OTAs, so growth stops costing more than it earns.

An advisor's quote screen: client details, the sailing and cabin, flight, hotel and transfer lines with live prices, a price breakdown with the package price and the advisor's margin, a cabin hold timer, and buttons to hold the cabin, send the quote or convert it to a booking.

What you get

What changes for your agency

Both channels run on one platform, so every booking lands in the same orders and the same reports.

  • Online

    Bookings that complete online

    The problem today

    • A search that ends in a form, and a traveler waiting for a callback.
    • Every new market means new content, currency and translation work.

    What changes

    • Travelers see the real price of every sailing and cabin as they search, and find the right one at once.
    • Travelers book and pay on your site, in their own language, currency and payment method.
    • A new market is a settings change.
    • Destination and ship pages go live without a build.

    See Traveler Storefront

  • At the desk

    More sold per advisor

    The problem today

    • Your advisors re-key bookings across cruise-line portals, spreadsheets and email.
    • Margin is checked after the sale, not while selling.

    What changes

    • One search across every cruise line, so advisors answer while the client is still on the phone.
    • Quote, book and service in one place, with margin in view.
    • Fares and promotions set once for every desk and sub-agency.
    • Online and desk bookings in the same orders and reports.

    See Travel Advisor

Dreamlake Commerce

Online and at the desk, together

The storefront for travelers who book on their own, the advisor portal for the ones who want advice, on the same products, prices and orders.

  • A partner-branded cruise storefront: a search for Western Mediterranean sailings in May and June for two adults, filters for port, cabin type, price and cruise line, and results with the balcony price per person and an installment option.

    Traveler Storefront

    Your storefront, where travelers search, choose a cabin and pay online.

  • An advisor's quote screen: client details, the sailing and cabin, flight, hotel and transfer lines with live prices, a price breakdown with the package price and the advisor's margin, a cabin hold timer, and buttons to hold the cabin, send the quote or convert it to a booking.

    Travel Advisor

    Quotes, packages and bookings at your desks, with margin in view.

  • A developer console for the API channel in a sandbox: a search request for balcony cabins on Western Mediterranean sailings as JSON, and the JSON response listing matching sailings with ship, ports, cabin category, from price and availability.

    Data & Services

    The catalog and bookings as APIs, for your own front end if you have one.

Sell the same inventory through every channel you own.

Travelers book online, your advisors sell at the desk, and every booking lands in the same orders.

Tell us about your agency. A specialist will reply and set up a demo of the storefront and advisor portal.

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