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Travel Advisor · The trade channel

Assisted selling without the manual work

One selling system for every desk and sub-agency. Quote, package, book and service the order in one place, with margin in view.

An advisor's quote screen: client details, the sailing and cabin, flight, hotel and transfer lines with live prices, a price breakdown with the package price and the advisor's margin, a cabin hold timer, and buttons to hold the cabin, send the quote or convert it to a booking.
The quote as the client receives it by email, with the trip, what is included, the package price and a View and accept button.

What you get

More sold per advisor

  • Faster quotes, more bookings

    The problem today

    • Your advisors work across cruise-line portals, spreadsheets and email.
    • The same booking is keyed twice.

    What changes

    • One search across every cruise line, while the client is still on the phone.
    • Quote, package, book and service in one place; a quote becomes a booking in one step.
  • Margin you see before you sell

    The problem today

    • Margin is checked only after the booking.
    • Rates are compared one cruise-line portal at a time.

    What changes

    • Compare the rates for each sailing and cabin side by side, and pick the best one case by case.
    • Your advisors see the margin on every rate as they sell. The traveler's quote shows the price only.
    • Head office rules apply at every desk.
  • One set of rules for the whole organization

    The problem today

    • Desks and sub-agencies work with different fares and promotions.
    • New starters spend their first weeks learning systems.

    What changes

    • Fares, promotions and permissions set once, from head office.
    • One interface to learn.

Why Dreamlake

Built for the way cruise is sold at the desk

  1. Made for assisted selling

    Cabin holds, allotments, fares and packages behave the way advisors sell cruise, not the way a web shop sells products.

  2. One system for every desk

    Search, quote, package, book and service the order in one place, on one interface to learn.

  3. Control from head office

    Fares, promotions and permissions are set once and apply to every desk and sub-agency.

  4. Online and trade together

    The same platform as Traveler Storefront, with one set of products, orders and reports across both channels.

Cruise lines
50+
Sailings available
45K+
Destinations
4K+
Travelers served
20M+

Dreamlake Commerce

Your travelers on the same prices

Traveler Storefront lets travelers book the same products and prices online, in your brand. The APIs are there for your own front end.

  • A partner-branded cruise storefront: a search for Western Mediterranean sailings in May and June for two adults, filters for port, cabin type, price and cruise line, and results with the balcony price per person and an installment option.

    Traveler Storefront

    Search, cabin selection and checkout in your brand.

  • An advisor's quote screen: client details, the sailing and cabin, flight, hotel and transfer lines with live prices, a price breakdown with the package price and the advisor's margin, a cabin hold timer, and buttons to hold the cabin, send the quote or convert it to a booking.

    Travel Advisor

    Quotes, packages and bookings, with margin in view.

  • A developer console for the API channel in a sandbox: a search request for balcony cabins on Western Mediterranean sailings as JSON, and the JSON response listing matching sailings with ship, ports, cabin category, from price and availability.

    Data & Services

    The catalog and the platform as APIs.

Give every desk the same inventory and the same rules.

Tell us how your desks sell today. We will show you the same day in one system.

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