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Dreamlake Commerce · The platform

One platform behind every cruise channel

Supply, commerce and operations in one place, so every channel and every market builds on what is already there.

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The Dreamlake Commerce back office for a sample partner: the storefront, the advisor portal and the API channel all live, the latest orders from every channel and market, markets switched on with their currency and language, and pricing rules shared across channels. Sample brand, ships and prices.
One promotion, authored once and published to all three channels and four markets.

What you get

What the platform changes

Supply, commerce and operations share the same products, prices and orders, so every gain applies to every channel.

  • Live prices in every search

    The problem today

    • Finding the right sailing, cabin and price is slow online and slower still at the desk.

    What changes

    • The same live price and product discovery behind the storefront, the advisor portal and the APIs.

  • Author once, sell everywhere

    The problem today

    • One system for the web shop, another for advisors, and spreadsheets in between.

    What changes

    • Products, pricing and promotions authored once and sold in every channel.

  • A new market is a settings change

    The problem today

    • Every new market multiplies the content, currency and payment work.

    What changes

    • Every market, in the local language, currency and payment method, with regional pricing built in.

  • Control and insight in one place

    The problem today

    • Orders, pricing and reports split across systems.

    What changes

    • Pricing, inventory, orders and reporting per market and channel, with role-based access.

The modules

Start with one module, add the next

Every module shares the same products, pricing and orders, so nothing is rebuilt when you add one.

  • Supply

    Connectivity

    Cruise lines plus global air and hotel in one normalized catalog, content included.

  • Engine

    Commerce Services

    Search, pricing, basket, checkout and the order model, as services.

  • Operations

    Operational Control

    Pricing, inventory, promotions, orders and reporting, per market and per channel.

  • Order value

    Dynamic Packaging

    Flights, hotels and transfers priced live with the cabin, in one order.

  • Commitment

    Installment Pay

    A deposit locks the cabin, and the balance is paid monthly.

  • Conversion

    Payments and markets

    Local payment methods, currencies and market rules.

Dreamlake Commerce

Three channels on the platform

Sell through a storefront, an advisor portal or your own front end. All three run on the modules above.

  • A partner-branded cruise storefront: a search for Western Mediterranean sailings in May and June for two adults, filters for port, cabin type, price and cruise line, and results with the balcony price per person and an installment option.

    Traveler Storefront

    Search, cabin selection and checkout in your brand.

  • An advisor's quote screen: client details, the sailing and cabin, flight, hotel and transfer lines with live prices, a price breakdown with the package price and the advisor's margin, a cabin hold timer, and buttons to hold the cabin, send the quote or convert it to a booking.

    Travel Advisor

    Quotes, packages and bookings, with margin in view.

  • A developer console for the API channel in a sandbox: a search request for balcony cabins on Western Mediterranean sailings as JSON, and the JSON response listing matching sailings with ship, ports, cabin category, from price and availability.

    Data & Services

    The catalog and the platform as APIs.

Start with one layer. Grow into the platform.

Tell us the channel you lack today. We will show you which modules it needs and what follows.

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