Client Success Manager

Are you an e-commerce specialist with experience in business-to-business? Are you good at identifying business opportunities in different and often complex setups?

Do you want to be part of a unique journey where we together revolutionize the cruise industry? Are you interested in working in a tight team with a great work atmosphere?

Then this is the job for you!

Some of the things you will do:

• Work closely with our customers to help them grow their business

• Define customized business plans for existing clients, and drive activities to meet plans

• Execute plans in close collaboration with clients and identify needs for support and training

• Analyse performance and suggest activities moving forward

• Collect product feedback and participate in requirement analysis

Hopefully, you will bring:

• Strong sales and communication skills

• Great knowledge of customer account management

• Experience in complex applications, preferably in the travel domain

• Excellent writing skills in English

Here you’ll get the opportunity to take part in a unique journey to grow clients in the cruise industry that is growing explosively! Our global e-commerce platform provides the consumer with real-time data from travel agencies, cruise specialists, and cruise lines for an international market with multiple languages and currencies.

We are looking for a person who is structured, customer-focused, and curious, who can understand a complex technical landscape, and identify ways to solve business challenges. You are offered great personal responsibility and we encourage your initiatives.

You must thrive in an entrepreneurial environment with a lot of energy, and great passion, and can learn and change fast.

Location: at our Stockholm / Nacka HQ.

So, what are you waiting for?

Apply today at info@dreamlake.com

Or contact maria.alfredeen@dreamlake.com for more info.